Shipping policy

1. Order Processing Time

  • All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
  • In case of a high volume of orders, there may be a slight delay in shipment. We appreciate your patience during such times.

2. Shipping Costs

🇺🇸 Standard U.S. shipping is free for customers (excluding bulk and wholesale orders)🇨🇦 Standard Canada shipping a $14.99 USD flat rate (excluding bulk and wholesale orders)

3. Shipping Methods and Delivery Times

  • We ship to addresses within the contiguous United States and Canada only. Orders to Alaska, Hawaii, and U.S. territories cannot be fulfilled at this time
  • Delivery times vary depending on the fulfillment provider and destination.
  • Estimated delivery times will be provided during checkout. Please note that these are estimates, and actual delivery times may vary depending on factors such as weather, holidays, or carrier delays.

4. Tracking Information

  • Once your order is shipped, you will receive an email with tracking details (if applicable). Please allow up to 2-5 days for tracking information to update in the system.

5. Missing or Damaged Items

  • If you receive an incorrect or damaged item, please contact us within 10 days  of receiving your order.
  • For missing packages, please first check with the carrier, and allow for a few extra days for possible delays. If the issue persists, feel free to contact us for further assistance.

7. P.O. Box and Military Shipments

  • We do accept orders shipping to P.O. Boxes and military addresses (APO/FPO). Please note that delivery to these locations may take longer than usual.

8. Returns and Exchanges

9. Customer Service

  • If you have any questions regarding shipping, please don’t hesitate to contact our customer service team at assassinsonly@yahoo.com.
  • We are here to assist you with any concerns or issues related to shipping.